The 2-day ITIL 4 Foundation Training provides you with a comprehensive insight into the ITIL terminology and concepts used in ITIL (IT Infrastructure Library) through discussions and exercises.
You will also get to know the principle of the Service Value System and will be optimally prepared for the ITIL 4 Foundation exam.
"Put ITIL into practice": The ultimate goal of our ITIL Foundation training courses. We are only really satisfied if you succeed in transforming them into practice. That's why we provide the best learning environment with a high practical component and with trainers who are regularly trained in didactics and methodology by experienced pedagogues. You will get to know our trainers as qualified experts and skilful designers of effective and interesting learning situations.
As cooperative discussion partners and learning companions, we will also be happy to support you in the implementation in your company. In addition, we have experts in the field of organizational development and consulting who will work with you not only on the technical aspects, but also on the social aspects of introducing IT service management. Thus "putting into practice" becomes your operational reality.
Media and learning formats: In order to achieve our learning goals, we use all meaningful and target-oriented media and learning formats. Original literature, case studies, workbooks, flipcharts, beamers and metaplan boards help us to make you fit in lectures, teaching conversations, partner or group work, participant presentations, trainer feedback and participant training colleague situations.
Case studies and scenarios: We use scenarios and case studies to deepen the implementation of theory and prepare you for your daily practice. Sample exams and scenarios help you to prepare optimally for the certification exam.
In addition to the theoretical content of the ITIL Framework, our ITIL Foundation training provides you with practical exercises to help you understand how ITIL 4 works in practice.
Maximum of 16 participants
For taking part at the 2-day ITIL Foundation Training you earn the following PDUs for Maintaining your PMI Certification:
Certificate: PMP® und PgMP®
The Certificates PfMP®, PMI-SP®, PMI-RMP®, PMI-ACP® und PMI-PBA® earn 5,0 PDUs in the Category "Strategic".
The advanced trainings have not yet been published and are expected to follow in summer 2019. The previous version of ITIL is still available. You can continue your training or pending training until mid-2020 and use the ITIL® 4 Foundation Bridge course offered by us to build a bridge to ITIL 4.
ITIL® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All Rights reserved. The Swirl logo™ is a Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All Rights reserved.
PMI (Project Management Institute), PMP (Project Management Professional), PgMP (Program Management Professional), PfMP (Portfolio Management Professional), PMI-SP (PMI Scheduling Professional), PMI-RMP (PMI Risk Management Professional), PMI-ACP (PMI Agile Certified Practitioner), PMI-PBA (PMI Professional in Business Analysis) are Registered Marks of the Project Management Institute, Inc..
|Day 1||10.00 - 18.00 h||Training ITIL4 Foundation|
|Day 2||09.00 - 15.00 h||Training & exam preparation ITIL4 Foundation|
|15.00 - 16.30 h||Exam ITIL4 Foundation & preliminary results|
Experience in the IT area and basic knowledge of IT service management processes would be of advantage.
The ITIL4 Foundation exam takes place at the end of the 2nd trainings day:
Your ITIL Foundation Certificate will be available as E-Certificate within 48 hours after successful examination on your personal account at the Peoplecert Candidate Portal ("Passport").
Maxpert is an Accredited Training Organization (ATO) and officially authorized to conduct ITIL trainings and ITIL Exams. Our ITIL courses are accredited by Peoplecert (Accreditation Institute for ITIL).
We continually improve our trainings, therefore we guarantee that all of our ITIL Foundation trainings always follow the current syllabi of Axelos Limited (owner of ITIL).
Sie möchten mehrere Mitarbeiter gleichzeitig ausbilden? Kein Problem.
Wir bieten Ihnen all unsere Schulungen auch als Inhouse-Schulungen an.
Sie sparen Reisekosten, weil wir die Teilnehmer an Ihrem Standort schulen. Inhouse-Schulungen sind zudem in der Regel günstiger, weil wir den Schulungspreis als Trainertagessatz und nicht pro Teilnehmer kalkulieren. Gerne erstellen wir für Sie ein individuelles Angebot.