During the 3-day ITIL Foundation training, you will be given an overview of the ITIL terminology, the processes and functions as well as roles within the framework.
The candidates receive a broad insight to the basic principle of the "ITIL Service Lifecycle" that is described in the ITIL core literature consisting of five books: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
Furthermore, you will be prepared for the successful participation in the exam to receive the internationally acknowledged ITIL Foundation Certificate in IT Service Management.
This ITIL certificate is a prerequisite for the participation in all further Intermediate Level trainings (ITIL Capability and ITIL Lifecycle Stream) as well as the highest possible certificate in ITIL, the ITIL Expert certificate.
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to the ITIL 2011 certificate.
Maximum of 16 participants
For taking part at the 3-day ITIL Foundation Training you earn the following PDUs for Maintaining your PMI Certification:
Certificate: PMP® und PgMP®
The Certificates PfMP®, PMI-SP®, PMI-RMP®, PMI-ACP® und PMI-PBA® earn 3,5 PDUs in the Category "Strategic".
ITIL® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All Rights reserved. The Swirl logo™ is a Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All Rights reserved.
PMI (Project Management Institute), PMP (Project Management Professional), PgMP (Program Management Professional), PfMP (Portfolio Management Professional), PMI-SP (PMI Scheduling Professional), PMI-RMP (PMI Risk Management Professional), PMI-ACP (PMI Agile Certified Practitioner), PMI-PBA (PMI Professional in Business Analysis) are Registered Marks of the Project Management Institute, Inc..
|Day 1||10.00 - 18.00 h||Training ITIL Foundation|
|Day 2||09.00 - 17.00 h||Training ITIL Foundation|
|Day 3||09.00 - 15.00 h||Training & exam preparation ITIL Foundation|
|15.00 - 16.30 h||Exam ITIL Foundation & preliminary results|
Experience in the IT area and basic knowledge of IT service management processes would be of advantage.
The ITIL Foundation exam takes place at the end of the 3rd trainings day:
Your ITIL Foundation Certificate will be available as E-Certificate within 48 hours after successful examination on your personal account at the Peoplecert Candidate Portal ("Passport").
We guarantee that you pass the ITIL Foundation exam. In the unlikely case you do not, you can resit the exam free of charge once. This offer does not apply to in-house trainings.
Maxpert is an Accredited Training Organization (ATO) and officially authorized to conduct ITIL trainings and ITIL Exams. Our ITIL courses are accredited by Peoplecert (Accreditation Institute for ITIL).
We continually improve our trainings, therefore we guarantee that all of our ITIL Foundation trainings always follow the current syllabi of Axelos Limited (owner of ITIL).
Sie möchten mehrere Mitarbeiter gleichzeitig ausbilden? Kein Problem.
Wir bieten Ihnen all unsere Schulungen auch als Inhouse-Schulungen an.
Sie sparen Reisekosten, weil wir die Teilnehmer an Ihrem Standort schulen. Inhouse-Schulungen sind zudem in der Regel günstiger, weil wir den Schulungspreis als Trainertagessatz und nicht pro Teilnehmer kalkulieren. Gerne erstellen wir für Sie ein individuelles Angebot.