ITIL 4 Specialist: HVIT

• Introduce students to the course and its main features
• Refresh knowledge of ITIL 4
• Outline the lesson plan
• Provide information on exam

Module 1: Introduction to High Velocity IT

• Introduce concepts on the high-velocity nature of digital enterprises
• Explain demands placed on modern IT

Module 2: The Digital Product Lifecycle

• Examine the ‘digital product lifecycle’ via the terms of the ITIL Operating Model

Module 3: HVIT Culture

• Examine the guiding principles and fundamental concepts of ITIL and how they enable success in high-velocity IT environments

Module 4: Valuable Investments

• Examine how digital products enable the creation of value (with a strong focus on investments)

Module 5: Fast Development

• Examine how digital products help create value (with a strong focus on fast development)

Module 6: Resilient Operations

• Examine how digital products help create value (with a strong focus on resilient operations)

Module 7: Value Co-Creation

• Examine how digital products help create value (with a strong focus on co-creation of value)

Module 8: Assured Conformance

• Examine techniques and best practices for reaching ‘assured conformance’ targets

Module 9: 2x Practice Exam Simulators

• Simulate conditions of ITIL 4 HVIT exam via the practice exam simulator
• Help students test their knowledge and highlight areas of the course to revisit
• Prepare students for the certification exam

Module 10: Course Wrap-Up

• Quickly re-examine the content of the previous modules

The world of IT is highly competitive. Customers, clients, and stakeholders demand top quality work with no unnecessary delays. At the same time, businesses must be prepared to adapt, as well as take advantage of new opportunities before the competition.

Naturally, success in such high-velocity environments requires proper IT service management. This is where the ‘ITIL 4 High Velocity IT (HVIT)’ module comes in. It offers best practices and tools that enable ITIL 4 practitioners to optimize efficiency, responsiveness, enterprise agility, and even cost-effectiveness."

Anyone who works in or develops their environment into a high velocity environment
IT Manager, Service Designer; Release Manager; Cloud Architect; DevOps Engineer; Software Developer
IT professionals who want to find out about the possibilities for service improvement because ITIL is already used in their organization

This course is designed to not only prepare students for the ITIL 4 Specialist: High Velocity IT (HVIT) certification exam, but also to begin applying the syllabus in practice. Learners will study how to align IT and business goals, embed adaptive systems in IT infrastructures, market digital and IT investments in a way that creates tangible value, and optimize the quality and speed of IT-powered services.

The ITIL 4 HVIT module is part of the ITIL Managing Professional (MP) stream. By the end of the course, students will be fully prepared to sit and pass the ITIL 4 Specialist: High Velocity IT (HVIT) certification exam and earn their certification.

Maxpert GmbH is an authorised training partner of PMI

PMI-Certified participants will receive PDUs for participating in the ITIL 4 Specialist: Drive Stakeholder Value-Training e-Learning as part of their PMI-Re-certification.

To take the exam, students must provide proof that they have achieved one of the following qualifications:

• ITIL 4 Foundation

Exam format:

• The exam has a time limit of 90 minutes (1.5 hours)
• This Objective Test Question (OTQ) exam consists of 40 multiple-choice questions
• The exam is closed-book
• Students must answer at least 28/40 questions correctly (a score of 70% or more) to pass
• In countries where English is a second language, students will have 113 minutes to complete the exam

English

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