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    ITIL® 4 Digital and IT Strategy (DIS) E-Learning | English

    A comprehensive walkthrough of the ITIL 4 DITS syllabus

    Included in Training Price:

    • 3 months access to the MaxLearning Academy
    • 18+ hours of online training content
    • Access to the Maxpert Academy's Social Communication Channels
    • Accessible through multiple devices
    • 15 PDUs für PMI-Zertifizierte

    Training Price from: € 440,- VAT excl.
    Exam fee: € 370,- VAT excl.


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    Course Outline

    Module 1: Essential Components / the Journey Starts Here
    This module examines the course essentials, such as the process for uploading course assignments, which documents must be completed as the modules progress, and how the course itself will be assessed.
    Students also look at where ITIL 4 sits in relation to modern digital and IT management.

    Module 2: What Is Digital & IT Strategy?
    This module addresses how digital strategies can be leveraged in response to digital disruption. Students learn key concepts relating to digital and IT strategy, along with the relationship between the two and the ITIL Service Value System (SVS).

    Module 3: Where Are We Now?
    This module looks at the concepts of the SVS, the ITIL Service Value Chain (SVC), and digital IT strategy, as well as the relationships between them. Students then examine how ITIL practitioners leverage these elements to create value.
    The module also goes into detail on external and internal analysis techniques.

    Module 4: Where Do We Want to Be?
    This module examines how businesses can use digital and IT strategy to boost their viability and thrive even in rapidly-changing environments.
    As part of this, the module explains three types of digital disruption, along with market position tools, VUCA factors (volatility, uncertainty, complexity, and ambiguity), and how to address all of these elements within a single strategy.

    Module 5: Are We Ready?
    This module looks at how ITIL practitioners define, communicate, and advocate for digital and IT strategy and visions by using business cases.
    Students receive a ‘readiness assessment’ and examine how it can be utilized to assess the gap between where a business wants to be and where it currently is.

    Module 6: How Do We Get There?
    This module explores the ways digital and IT can be used to create and realize strategies that empower organizations to achieve operational excellence.

    Module 7: Essential Strategic Factors: Innovation
    This module looks at the elements of innovation and how ITIL practitioners establish, maintain, and improve cultures of innovation within a workplace.

    Module 8: Essential Strategic Factors: Risk
    This module covers risk assessment within digitally-driven organizations. Students learn the most common risks faced by ITIL practitioners and how to prepare for and take advantage of them.

    Module 9: Taking Action
    This module explores how to define a digital organization’s operating model. These models explain how businesses deliver value and carry out day-to-day operations. This perspective is important for managers who want to optimize internal processes.

    Module 10: Did We Get There?
    This module looks at the assessment metrics, measures, and reporting processes ITIL practitioners use to assess the success of digital and IT strategies.
    A clear perspective of what made a strategic initiative succeed or fail can offer valuable insight that can then be applied to future projects, such as what roadblocks need to be removed or which processes need to be adapted.

    Module 11: Digital Leadership
    This module examines the skills that leaders in digital and IT require in order to drive success. Several approaches to strategic coordination and implementation are also broken down for students.
    Students then study activities that usually take place during a digital transformation program.

    Module 12: ITIL 4 Leader: Digital & IT Strategy Wrap-up
    This module concludes the syllabus and wraps up the content covered throughout the course. Students are advised to revisit previous sections to prepare for the ITIL DITS certification exam.

    Practice Exam Simulators
    This module features practice exams that simulate the conditions of the ITIL 4 Strategic Leader: Digital & IT Strategy certification exam. Students are advised to familiarize themselves with test questions before booking the official examination."


    Managing directors, department heads, IT managers, IT managers and business managers who are to take care of the development and optimization of digital visions, the comparison of business and IT strategies, as well as organizational change at a strategic level.

    Learning Objective

    Welcome to ITIL 4 Strategic Leader: Digital & IT Strategy

    These days, business and IT and digital management are inseparable. IT and digital capabilities have evolved far beyond simply being tools and now form the pillars of business capabilities, popular services, and strategic thinking. Despite this, it can be rare for IT and digital managers to truly embrace the business aspect of what they do, and this is where ITIL DITS comes in.

    ‘ITIL Digital & IT Strategy (DITS)’ is an intermediate module within the ‘ITIL Strategic Leader (SL)’ branch of the ITIL 4 certification path. It covers the high-level and business-centric elements of real-world IT and digital management, enabling managers and executives to fully align IT and digital projects, structures, and services with essential strategic business elements. Not only can this help to maximize the value of an organization’s IT and digital arms, but it can also equip practitioners to pursue high-level management roles.

    This course is designed to give students everything they need to sit and pass the ITIL 4 Digital & IT Strategy (DITS) certification exam. The course delivers a range of online training materials, including regular knowledge checks, free practice exams, and instructor-led videos with leading ITIL subject matter experts. Passing the exam helps students unlock the ITIL Strategic Leader designation while also taking them a step closer to the rank of ITIL Master.

    This module introduces the main features of the course, including its objectives, aims, structure, and learning plan. It also goes over several frequently asked questions relating to ITIL 4.

    Students receive:

    • Diagram pack
    • Glossary
    • Syllabus
    • Further reading and links document
    • Links to download related ITIL publications


    This course offers a comprehensive walkthrough of the ITIL 4 DITS syllabus. This includes how to leverage digital strategy in response to disruption, the relationship between digital and IT strategy and the ITIL Service Value System (SVS), and the role that IT plays in establishing, pursuing, and assessing the progress of corporate strategies.

    PMI® Re-certification | PDUs

    Maxpert GmbH is an authorised training partner of PMI
    PMI-Certified participants will receive PDUs for participating in the ITIL Digital and IT Strategy (DITS)Training e-Learning as part of their PMI-Re-certification.

    Zertifizierung Ways of Working Power Skills Business Acumen Gesamt
    PMP®, PgMP® und CAPM® 7 2 4 13
    PMI_ACP® 2 2 4 8
    PMI_RMP® 1 2 4 7
    PMI_SP® 1 2 4 7
    PfMP® 0 2 4 6
    PMI_PBA® 0 2 4 6


    Remote Proctor Now

    Practice Exam Simulators
    This module features practice exams that simulate the conditions of the ITIL 4 Strategic Leader: Digital & IT Strategy certification exam. Students are advised to familiarize themselves with test questions before booking the official examination.

    ITIL 4 Foundation


    This course features several open-book case-study-based assignments, which are graded according to the assessment matrix. There are four assignments, each of which lasts 60 minutes and has a pass mark of 75%. Candidates must pass each of the case study assignments to move on to the next phase. If a candidate fails an assignment, they are asked to complete an additional assignment based on the same case study. Multiple-choice questions (MCQ)

    At the end of this course, students must complete a multiple-choice examination.

    • This is an online proctored exam
    • The exam has a duration of 60 minutes
    • The exam is closed-book (only provided materials are permitted for use)
    • Students must answer at least 21/30 questions (70%) correctly to pass

    Students are advised to use this online test to check the suitability of the webcam, microphone, and internet connection they intend to use for the exam. Visit the PeopleCert website for more information.

    Exam language


    Examination institute


    Training Price/€ Offer / Booking
    ITIL® 4 Leader: Digital & IT Strategy (DITS)  E-Learning - Englisch (3 Monate Zugang zur Maxpert Akademie) 440,00


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