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    AWARENESS: ITIL® 4 E-Learning | English

    Introduction to ITIL 4 the world's most widely used framework

    Included in Training Price:

    • 3 months access to the MaxLearning Academy
    • 1+ hours of online training content
    • Access to the Maxpert Academy's Social Communication Channels
    • Accessible through multiple devices

    Training Price from: € 48,- VAT excl.


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    • How the ITIL 4 framework is structured The key elements of ITIL 4, such as the four dimensions of service management and ITIL’s Service Value System (SVS)
    • The terminology of the ITIL 4 framework and how it is utilized in practice
    • The benefits of studying ITIL 4 for individuals and businesses
    • How the ITIL 4 certification path works and what the goals are


    • Candidates looking for an introduction to ITIL 4
    • Organizations wishing to upskill members in what to expect from ITIL 4
    • Students who want to know more about the ITIL 4 framework before starting an ITIL 4 Foundation course
    • Team or department members who require an understanding of ITIL 4 in order to work with practitioners
    • Managers, CIOs, or stakeholders wishing to understand the framework and how it creates value

    Learning Objective

    ITIL 4 is the most widely used ITSM framework in the world.Understanding it can help candidates thrive in IT, project, and program teams. Having a widespread understanding of ITIL 4’s terminology in your business can be a great asset for collaboration.


    ITIL 4 is one of the biggest names in the world of IT. The framework is used by
    businesses of all sizes and is often applied across teams and departments.
    This ITIL 4 Awareness course will introduce you to the key elements.


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    This ITIL 4 introduction course comes with a variety of engaging online
    training assets, including regular knowledge checks

    Exam language


    Examination institute


    Training Price/€ Offer / Booking
    Awareness: ITIL® 4  E-Learning - Englisch (3 Monate Zugang zur Maxpert Akademie) 48,00


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